[Completed] ProBit Global Processing Delayed Transactions on Binance Smart Chain (BEP20)

December 20, 2023 at 09:00 (UTC+0) update: Maintenance has been completed and deposits and withdrawals on Binance Smart Chain (BEP20) have resumed as normal.

December 18, 2023 at 15:09 (UTC+0) update:

• Suspension of deposits and withdrawals of all tokens on BNB Smart Chain (BEP20) due to wallet maintenance.

• See the Deposit and Withdrawal Status page for a full list of affected tokens.

• To Be Announced: We will notify users about the resumption of deposits and withdrawals once maintenance is completed, and the network has been verified to be stable. 

Original announcement:

Starting from December 17, 2023 at 15:26 (UTC+0), we have experienced delays of deposit and withdrawals on the Binance Smart Chain (BEP20) network.

If your withdrawal on Binance Smart Chain (BEP20) is delayed, please wait patiently. We will process it as soon as possible.

If your Binance Smart Chain (BEP20) deposit has not been credited to your wallet after December 17, 2023 at 15:26 (UTC+0), kindly contact our Customer Support team.

Users with missing BEP20 deposits simply need to provide our Customer Support team with a TXID of the missing transaction, and they will guide you through the recovery process.

ProBit Global will make every effort to ensure that all transactions are resolved within 10 business days of receiving the valid TXID of the missing deposit.

When contacting Customer Support, please copy-paste the TXID in your message.

Example TXID:

0x1234a56789b87654cd32abcd10e123f456789gh123456789i87654j3210ab

We sincerely apologize for any inconvenience.

Thank you for your support,

ProBit Global