ProBit Global To Credit Missing Binance Smart Chain (BEP20) Deposits

Between December 7, 2023 at 07:45 (UTC+0) and December 7, 2023 at 15:07 (UTC+0) ProBit Global performed a network upgrade and hard fork on the BNB Smart Chain (BEP20).

During that time, due to synchronization issues on our part, certain deposits on BNB Smart Chain (BEP20) were not credited properly to users accounts.

Please check your Transaction History, and if you find that any BNB Smart Chain (BEP20)-based deposits have not been credited to your account during that time, kindly contact our Customer Support team. Users with missing BEP20 deposits simply need to provide our Customer Support team with a TXID of the missing transaction, and they will guide you through the recovery process.

ProBit Global will make every effort to ensure that all transactions are resolved within 10 business days of receiving the valid TXID of the missing deposit.

When contacting Customer Support, please copy-paste the TXID in your message.

Example TXID:

0x1234a56789b87654cd32abcd10e123f456789gh123456789i87654j3210ab

We sincerely apologize for any inconvenience.

Thank you for your support,

ProBit Global