FAQAccount and securityWithdrawal Restrictions After Security Settings Change

Withdrawal Restrictions After Security Settings Change

Published date: March 25, 2020 at 11:06 (UTC+0)

Actions That Trigger the Restriction:

To protect your assets, a 24 hour restriction on withdrawal amounts will be applied to your account after the following actions:

  • Password reset

* If the password was reset using email verification only (without 2FA authentication), both withdrawals and trading will be restricted for 24 hours.

  • Passkey deletion
  • OTP or security key deletion
  • Phone number change or deletion
  • Re-enable after disabling the account

Withdrawal Limits During the 24 hour Restriction

Account Status

Temporary withdrawal limit

KYC Verified

10,000 USDT

KYC Unverified

5,000 USDT

(Note: The usual withdrawal limit for KYC verified users is 500,000 USDT.)

 Keep Your Account Secure